Privacy Policy for Scanhead

Effective Date: 29th Dec 2024

Introduction

Scanhead (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Scanhead app ("the App"), a unified reward coupon application designed for mechanics to scan loyalty coupons from multiple companies on a single platform. By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use Scanhead, we collect the following types of information:

Personal Information:

• Name, email address, phone number, Aadhar card, Bank details and business details provided during account creation or in-app registration.

Device Information:

• Information about the device you use to access the App, such as device model, operating system, and unique device identifiers (e.g., device ID).

Location Data:

• If you enable location services, we may collect and use your device’s location to provide location-specific rewards and improve functionality.

Usage Data:

• Information on how you use the App, including coupon scans, reward redemptions, and interaction with various features of the platform.

Camera Access:

• We request access to your device’s camera for the purpose of scanning QR codes associated with loyalty coupons.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To operate, maintain, and improve the functionality of the Scanhead platform, including loyalty coupon scanning and redemption.
• Personalization: To customize the App experience by offering region-specific rewards and content based on your usage patterns.
• Communication: To send updates, notifications, or promotional messages regarding your account or the platform’s features.
• Security and Compliance: To ensure the security of your data, protect against unauthorized access, and comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who help us operate and improve the App. These services may include cloud hosting, customer support, and analytics.
• Legal Requirements: We may disclose your information if required by law, such as responding to subpoenas, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you if such a transfer occurs.

4. Third-Party Services

Scanhead may use third-party services for analytics, ads, or other functionalities. These third-party services may collect information to help improve the platform.

• Google Analytics: We use Google Analytics to track and analyze how users interact with the App, providing us with insights to improve the user experience.
• Firebase: Firebase services help us monitor App performance, manage crashes, and send push notifications.

These services may collect information such as your device ID, usage data, and location.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request the removal of your data, please contact us using the details below. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

• Access and Update: You may access and update your personal information by contacting us directly.
• Account Deletion: You can request to delete your account and associated data by contacting us.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with Scanhead. These technologies help us understand how you use the App and improve its performance. You can manage your cookie preferences in your device’s settings, but please note that disabling cookies may affect some features of the App.

9. Children’s Privacy

Scanhead is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will take steps to delete that information.

10. Links to Other Sites

Scanhead may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by updating the date at the top of this policy and, where appropriate, by email or within the App.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Scanhead Support
Email: Scanheadtechnologies@gmail.com
Phone: +917008388484
Website: [Insert Website URL]